The opening ceremony of the Winter Olympics showed Chinese romantic feelings; the Chinese team won the first gold in the mixed team relay final of short track speed skating; Gu Ailing made her debut on the freestyle ski jumping platform in Beijing Shougang Park... This Winter Olympics has become a hot topic for the whole people, and the Winter Olympics events are trending on the screen every day.

On the evening of February 7, the Winter Olympics entered the third competition day. Ren Ziwei won the second gold medal of the Chinese team in the Beijing Winter Olympics in the men's 1000m short track speed skating final.

Behind the three days and two golds, the complete event service guarantee "escort" is inseparable.

As a "hard-core support team" behind the Winter Olympics, 74 property staff of New Dazheng Property Group have been involved in the preparations for the Winter Olympics as early as last July. Under the overall deployment and arrangement of the “Winter Sports Center”), the project department set up a special team in advance to strengthen the etiquette training for all employees, and conduct special training for various positions such as conference reception, front desk service, conference catering service, engineering maintenance, and central control duty. Continuously optimize the service process and improve the service level.

Recently, the reporter interviewed the relevant person in charge of the Winter Sports Management Center of the State Sports General Administration of Xindazheng Beijing Company (referred to as "Winter Sports Center") to understand the story behind the guarantee of the Winter Olympics.

A new task "Ice Machine Room On Duty" has been added to the service

On July 1 last year, Xindazheng officially entered the Winter Games Center, and went all out to do all the logistical support for the preparations for the Winter Olympics.

The Capital Gymnasium, one of the project venues of the Winter Games Center, will undertake short-track speed skating and figure skating competitions during the 2022 Beijing Winter Olympics, and will produce 14 gold medals.

This time, Xinda is undertaking the comprehensive and integrated property services of the venues, and for the first time, the service business has been expanded to new fields such as the "ice-making machine room duty" of the venues that match the service needs of special scenarios of the project.

New Dazheng Property staff took a group photo at the Capital Gymnasium. Photo courtesy of the interviewee

In October last year, the engineers carried out a pre-inspection of the air conditioning and heating systems of the entire venue, such as cleaning and disinfection of the air conditioning filter, inspection of the radiator exhaust, and inspection of the computer room. "The winter sports center project needs to effectively guarantee the heat supply of about 160,000 square meters of venues. We have achieved real-time monitoring and precise control of room temperature." Hou Yingyin introduced that the thermal machine room mainly guarantees the heating and hot water supply of each venue, and is manned 24 hours a day. , which can inspect the operation of the equipment in real time.

In December, the project began to undertake the duty work of the ice machine room of the ice rink. The position of the ice machine room has its particularity. Hou Yingyin, the manager of the engineering department, has also spent a long time to understand and learn from the ice maker on site and the technical personnel of the manufacturer, to ensure the normal operation of the entire ice machine room, and to cooperate with ice making. The teacher accurately adjusts the equipment parameters to ensure that the humidity and temperature of the ice rink are qualified.

In order to meet the requirements of epidemic prevention and avoid the intersection of moving lines, every time the engineers have to wait for the athletes to leave and kill the scene before entering the venue to start work. "Although it is hard work, everyone understands that these efforts are necessary." Hou Yingyin said . In the engineering team, there are masters in their 40s and young men in their 20s. They have entered the closed loop of the Winter Olympics. Wang Kaijun of the equipment management department accidentally sprained his ankle. The doctor suggested a minor operation to be safe, but he insisted on returning home after the Winter Olympics. The family also gave great understanding and support.

New Dazheng engineering personnel are responsible for the central control room on duty. Photo courtesy of the interviewee

Customer service staff are on duty 24 hours a day, providing conference services at any time

Chen Na, manager of the customer service department of the Winter Games Center, and Zhang Meiqi, the manager, have accumulated many years of work experience in the service positions.

Zhang Meiqi said frankly that in preparing for the Winter Olympics, the biggest challenge in meeting uniforms compared to daily work is the increase in the frequency of meetings, the increase in the duration of meetings, and the addition of many night meetings.

After the 200-day countdown to the Winter Olympics, with the increase in the frequency of meetings, in order to better cope with emergencies, the customer service department has also made relevant plans, and has arranged night shift personnel to be on call 24 hours a day to fully guarantee the services of the Winter Olympics. Work.

The customer service department are all girls and boys under the age of 20. This year is also the first time that they have not gone home for the New Year, but they are all silently sticking to their jobs, strengthening training, and striving to standardize every movement. "From July 1 last year to now, it has been closed management. For today's young people For me, I feel it is a big challenge." Zhang Meiqi said.

Scientific assignment of posts in key areas of airport services, and emergency drills in advance

Not only the winter sports center, but also in the Beijing-Tianjin-Hebei region, such work has become the "daily life" of the new Dazheng people.

Cheng Jun, director of operation and management of the new Dazheng Beijing Daxing International Airport project, said that the Daxing Airport is in good order at present, and all colleagues have normalized the epidemic prevention and anti-epidemic work. Colleagues at airports across the country, including the Beijing-Tianjin-Hebei region, are also on standby to ensure smooth and orderly airport operations and healthy and safe travel for passengers.

New Dazheng Property staff implement airport epidemic prevention protection. Photo courtesy of the interviewee

This year's Winter Olympics happened to meet the Spring Festival travel, and various airports represented by Beijing-Tianjin-Hebei were faced with the actual situation of increasing passenger traffic. According to the requirements of epidemic prevention and control, the operating characteristics of the airport and the emergencies that may occur during the Winter Olympics, the project team has formulated 12 types of relevant emergency plans, and conducted corresponding emergency drills and trainings for key managers and employees from time to time. In this way, the on-site emergency response ability of project personnel can be improved.

During the Winter Olympics, the airport project team worked hard to improve the configuration efficiency, and enhanced the detailed service guarantee work in the high-frequency operation area. For example, temporarily adjust the post configuration in key positions; strengthen the disinfection and cleaning of bathrooms; strengthen the management of detailed services, such as the replacement of holiday information, hand cards, and love box reminders. At the same time, it will increase the initiative to greet passengers Happy New Year, take the initiative to ask if they need help, and add more humanized services.

New Taizheng engineering personnel are responsible for the operation and duty of the thermal station. Photo courtesy of the interviewee

Excellent service, "hands-on" praise from the Winter Games Center

So far, Xin Dazheng Beijing Company has successfully completed a number of important conference receptions, engineering maintenance, thermal duty, central control guarantee and other tasks during the preparation for the Winter Olympics in the Winter Games Center, and strictly implemented the normalization of large-scale epidemic prevention and control conferences. Service guarantee tasks such as event reception, to provide guarantee for the successful holding of the Winter Olympics.

On January 5, the project received a letter of commendation from the Winter Sports Center of the General Administration of Sport of China, expressing high recognition for the project work and expressing New Year's blessings to the employees who stick to their posts.

"Being able to participate in the service guarantee work for the preparations for the Winter Olympics, and our professional services have been unanimously recognized by the leaders of the General Administration of Sports of the People's Republic of China and the Winter Sports Center, every Xin Taisho person feels very proud, and is also very proud to be able to participate in this grand event. "Gao Shan said.

Gao Shan, project leader of the New Dazheng Winter Sports Center. Photo courtesy of the interviewee

New Taizheng's ability to undertake such high-level event services is inseparable from its continuous exploration of urban public construction services over the years.

As of December 2021, the service scope of New Dazheng has covered more than 80 cities in 24 provinces and cities across the country. Not only that, with differentiated market strategies and strong business development capabilities, New Dazheng has also undertaken more than 20 airports across the country, including Beijing Daxing International Airport, Shenzhen Bao'an International Airport, Guangzhou Baiyun International Airport, and Hangzhou Xiaoshan International Airport. And it has formed industry leading advantages in aviation, schools, public venues and other sub-fields.

The "14th Five-Year Plan" period will be an accelerated period for China's sports industry to seek to become a pillar industry of the national economy, and 2022 will be a key year for the implementation of relevant policies such as the "14th Five-Year Plan" for Sports Development; Many world-class competitions such as the Olympic Games, Hangzhou Asian Games, and Chengdu Universiade will be held in 2022. The development environment of China's sports industry is improving day by day, and relevant policies are gradually released. China's sports industry will have great prospects in the future.

The relevant person in charge of Xindazheng Property Group said that the property industry is an important support for promoting social and economic development and meeting the needs of the people for a better life. Xindazheng focuses on the field of public construction and has served many local events and events such as the Two Sessions and the Canton Fair. Recently, it has served again. Nanjing Olympic Sports Center hopes to continue to participate in the growth of the sports industry in the future, and help the sustainable and high-quality development of the sports industry.